Shipping and Delivery Policy for Kaaseb

Effective Date: [Insert Effective Date]

Introduction:

At Kaaseb, we are committed to providing transparent and reliable shipping and delivery services. This policy outlines the terms and conditions that govern the shipping and delivery of products purchased on our platform. By using our services, you agree to comply with this policy.

1. Shipping Providers:

Sellers on our platform may use various shipping providers to fulfill orders. Shipping providers are responsible for the transportation and delivery of products.

2. Shipping Costs:

Shipping costs are determined by sellers and may vary based on factors such as the product’s size, weight, and destination. Buyers will see the shipping costs during the checkout process.

3. Estimated Delivery Times:

Estimated delivery times are provided by sellers and may vary based on location, shipping provider, and other factors. Buyers will see estimated delivery times when placing an order.

4. Tracking and Notifications:

Many orders are shipped with tracking information. Sellers are encouraged to provide tracking details to buyers. Buyers may receive email notifications with tracking information.

5. Delivery Addresses:

Buyers are responsible for providing accurate and up-to-date delivery addresses. Inaccurate or incomplete addresses may lead to delays or non-delivery.

6. International Shipping:

Many sellers offer international shipping. Buyers are responsible for any customs duties, taxes, or fees related to international shipments.

7. Delayed or Missing Shipments:

In the event of delayed or missing shipments, buyers should contact the seller first to inquire about the status of their order. If issues persist, please contact our customer support.

8. Returns and Refunds:

Our Returns and Refunds Policy outlines procedures for returning products and requesting refunds in case of damaged or undelivered items.

9. Force Majeure:

[Your Marketplace Name] and sellers are not responsible for shipping delays or issues caused by circumstances beyond their control, including but not limited to natural disasters, political unrest, and transportation disruptions.

10. Contact Information:

For inquiries or assistance related to shipping and delivery, please contact us at [Email Address] or [Phone Number].

Conclusion:

We appreciate your trust in Kaaseb for your online shopping needs. This shipping and delivery policy serves to ensure a smooth and transparent process for both buyers and sellers. If you have any questions or concerns, please do not hesitate to reach out.